Library › Leadership AI › Managers and team leads
Rewrite vague feedback as Situation-Behavior-Impact for HR review
- For Managers and team leads
- You practice Getting the tone right
- Time about 5 minutes
- Level Beginner
About this exercise
Your draft feedback for Tomas is vague. Rewrite it as three labeled lines, in plain text: Situation, Behavior, Impact. Use only the facts in the notes and describe what he did, not what he is like. Add a final line exactly: HR to review before this is shared. Do not suggest a rating, a raise or any consequence.
Common mistakes when you ask AI for this
- Judging the person. The AI keeps 'bad attitude' or 'not a team player' in the rewrite. Try: Say: "Describe only what he did. Ban words like attitude and team player."
- Missing the three labels. The AI writes a paragraph of feedback. Try: Say: "Three lines labeled Situation, Behavior, Impact."
- Repeating a rumor. The AI works the job-hunting gossip into the feedback. Try: Say: "Leave out anything unproven, like the job-hunting rumor."
- Markdown formatting. The AI bolds the labels. Try: Say: "Plain text, no bold."
- Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each line: "each line under 30 words."
- Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 12 words."
What a strong prompt includes
- Names the SBI structure
- Wants observable facts
- Bans judgment words
- Adds the HR line
- Plain text
Related exercises
- Announce a schedule change in a text message under 45 words (Leadership AI · Small business owners)
- Announce a team split with empathy and only the facts (Leadership AI · Managers and team leads)
- Announce a tool migration in Slack with exact dates and no jargon (Leadership AI · Managers and team leads)
- Answer a question about your work gap honestly and briefly (Writing AI · Job seekers)
- Answer a recruiter's message briefly and confidently (Writing AI · Job seekers)