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Rule on lead-source credit when the rules conflict

  • For Revenue operations
  • You practice Keeping the AI to your sources
  • Time about 5 minutes
  • Level Advanced

About this exercise

Apply the source-credit rules to opportunity OP-77 and rule on the dispute. Write exactly three plain-text lines: Ruling: (the source and credited team), Rule applied: (with the day count), Not applied: (the other rules and why each does not apply). Use only the rules and timeline. Under 90 words.

Common mistakes when you ask AI for this

  • Crediting the outbound rep. The AI gives Jo credit because she emailed first. Try: Add: "An outbound touch earns credit only if the contact replied before any inbound touch."
  • Crediting the partner. The AI gives Norland credit for submitting Sep 14. Try: Add: "A partner needs approval before the opportunity was created; use the approval date."
  • No day count. The AI says 'within 180 days' without counting. Try: Add: "Rule applied: show the days from the touch to Oct 20."
  • Wrong format. The AI writes a long memo. Try: Add: "Exactly three plain-text lines, under 90 words."

What a strong prompt includes

  • Names the three lines
  • Uses the dates
  • Asks for day count
  • Explains exclusions
  • Plain text and cap

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