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Write a weekly RevOps update from a ticket log

  • For Revenue operations
  • You practice Keeping the AI to your sources
  • Time about 5 minutes
  • Level Beginner

About this exercise

Write the weekly RevOps update as exactly three plain-text lines starting Done:, Blocked:, Next week:. A reopened ticket is not done. Next week lists tickets due Nov 9 to Nov 13 plus any reopened ticket, with ticket IDs. Each line under 25 words. Under 70 words in total.

Common mistakes when you ask AI for this

  • Counting the reopened ticket. The AI lists RO-210 as done because the log says Done. Try: Add: "A reopened ticket is not done."
  • Listing out-of-week tickets. The AI includes RO-219 and RO-221 in next week. Try: Add: "Next week: tickets due Nov 9 to Nov 13 plus reopened tickets only."
  • Missing the blocker reason. The AI writes 'blocked' without the cause. Try: Add: "Blocked: name the ticket ID and what it is waiting on."
  • Wrong format. The AI writes a bulleted report with headings. Try: Add: "Exactly three plain-text lines, under 70 words."

What a strong prompt includes

  • Names the three labels
  • Treats reopened tickets
  • Sets next-week rule
  • Asks for ticket IDs
  • Plain text and cap

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