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Answer "How much?" in a website chat
- For Sales and customer success
- You practice Setting limits and rules
- Time about 5 minutes
- Level Beginner
About this exercise
A visitor typed "How much?" in the website chat. Reply as the sales team in plain text, under 35 words. Give the starting price from the current sheet, say how it is billed, ask exactly one question about team size, and promise no discount or free trial extension.
Common mistakes when you ask AI for this
- Old banner price. The AI quotes $29 from the removed banner. Try: Add: "Use the current sheet: $34 per user per month billed annually."
- Many questions. The AI asks about industry, tools and timeline. Try: Add: "Ask exactly one question, about team size."
- Sweeteners. The AI mentions discounts or an extended trial. Try: Add: "Promise no discount and no trial extension."
- Long reply. The AI writes a paragraph with a pitch. Try: Add: "Plain text, under 35 words."
What a strong prompt includes
- Current price
- Billing
- One question
- No promises
- Short
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