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Turn five closed discovery questions into open ones

  • For Sales and customer success
  • You practice Showing an example of what you want
  • Time about 5 minutes
  • Level Beginner

About this exercise

Rewrite the five closed questions as open questions that cover the same topics, in the same order. Write exactly 5 numbered lines, each under 14 words. No question may begin with "Why", and none can be answered with yes or no. For the budget question, do not ask for a dollar figure.

Common mistakes when you ask AI for this

  • Staying closed. The AI keeps 'Do you...' and 'Is the...' questions. Try: Add: "None can be answered yes or no; start with What, How, Who, When or Walk me through."
  • Starting with Why. The AI uses 'Why' to probe, which can sound accusing. Try: Add: "No question may begin with Why."
  • Asking for a number. The AI turns the budget question into 'What is your budget?'. Try: Add: "For budget, ask how purchases like this are funded; do not ask for a dollar figure."
  • Wrong count or order. The AI adds extra questions or reorders them. Try: Add: "Exactly 5 numbered lines in the same order, each under 14 words."

What a strong prompt includes

  • Asks for open questions
  • Bans Why
  • Protects budget wording
  • Fixes the count
  • Keeps order and length

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