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Invite a customer to a QBR with three agenda items and a prep ask

  • For Sales and customer success
  • You practice Asking for a format you can use
  • Time about 5 minutes
  • Level Beginner

About this exercise

Write an invitation email for a quarterly business review. Line 1 must be exactly "Subject: Q4 review: Tue Nov 17, 2 pm ET". Start with "Hi Leona,". Plain text under 90 words. List exactly 3 agenda items as dash bullets, name one thing for her to bring, and say the meeting is 45 minutes. No sales pitch and no mention of renewal pricing. Sign off "Kofi".

Common mistakes when you ask AI for this

  • Adding upsell or renewal talk. The AI mentions the June renewal. Try: Add: "No renewal pricing, upsell or new products."
  • Wrong bullet count. The AI lists five items. Try: Add: "Exactly 3 dash bullets."
  • Missing duration or prep. The AI omits 45 minutes. Try: Add: "State 45 minutes and what to bring."
  • Long email. The AI writes a long email. Try: Add: "Plain text under 90 words."

What a strong prompt includes

  • Sets subject and opener
  • Fixes three bullets
  • States length and prep
  • Bans pitch
  • Sets the sign-off

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