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Offer a 24-month renewal with the savings math and no pressure
- For Sales and customer success
- You practice Setting limits and rules
- Time about 5 minutes
- Level Intermediate
About this exercise
Write a renewal email offering a 24-month term. Line 1 must be exactly "Subject: Renewal options for Kestrel Print". Start with "Hi Tom,". Plain text under 100 words. Show the two options with math (12 months vs 24 months, total over 24 months for each) and the difference, say the renewal date, and ask which he prefers by Dec 4. Don't use urgency words and sign off "Ines".
Common mistakes when you ask AI for this
- Urgency or price-rise hints. The AI says prices will rise. Try: Add: "No urgency words or hints about price rises."
- Missing the 24-month totals. The AI compares monthly prices only. Try: Add: "Show totals over 24 months and the difference."
- Wrong subject or opener. The AI writes its own subject. Try: Add: "Exact subject and opener."
- Long email. The AI writes a long email. Try: Add: "Plain text under 100 words."
What a strong prompt includes
- Sets subject and opener
- Shows both options with math
- States the difference
- Asks for a choice by a date
- Bans urgency
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