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Make the customer version of a kickoff agenda

  • For Customer success managers
  • You practice Saying who it's for
  • Time about 5 minutes
  • Level Beginner

About this exercise

Make the customer-facing agenda from the internal one. Exactly four lines formatted "10:00-10:10 | Topic", starting at 10:00 with no gaps, then a last line "Ends 11:00". Leave out internal-only items. Plain text, under 50 words.

Common mistakes when you ask AI for this

  • Including the internal items. The AI copies the pre-meeting and the upsell. Try: Say: "Leave out internal-only items."
  • Time gaps. The AI misstates the ranges. Try: Say: "No gaps: 10:00-10:10 | Topic ... then Ends 11:00."
  • Wrong format. The AI writes a table or bullet list. Try: Show the line format and the last line.
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • Shows the line format
  • Excludes internal items

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