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Flag an at-risk onboarding to the internal team in Slack

  • For Managers and team leads
  • You practice Asking for a format you can use
  • Time about 5 minutes
  • Level Beginner

About this exercise

Write a Slack post for the #cs-leads channel with exactly two lines starting "Risk:" and "Ask:". Plain text, under 60 words, no emojis. Name the customer, give one number, and make the ask a specific person and day. Do not blame the customer's staff.

Common mistakes when you ask AI for this

  • Blaming Tomas. Dalia's side comment blames him and the AI repeats it. Try: Add: "Do not blame the customer's staff."
  • Vague ask. The AI says 'we need more trainers'. Try: Say: "Ask: Priya Chen, second trainer for Nov 19, by Monday Nov 9."
  • Wrong format. The AI writes a long post with emojis. Try: Say: "Exactly two lines: Risk: and Ask:, no emojis."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • Names the two labels
  • Bans blame

Practice this now ↑

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