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Text an appointment confirmation with an opt-out line

  • For Small business owners
  • You practice Setting limits and rules
  • Time about 5 minutes
  • Level Beginner

About this exercise

Write one SMS for Priya. It must start with "Glow Studio:", give the current day, date and time, ask her to reply C to confirm, and end with "Reply STOP to opt out." Plain text, under 30 words.

Common mistakes when you ask AI for this

  • Using the old booking. The AI uses the original Nov 9 time. Try: Say: "Use the rescheduled time: Tue Nov 10, 2:30 p.m."
  • Missing the opener or closer. The AI writes its own greeting and sign-off. Try: Give the exact first and last words.
  • Forgetting the confirm instruction. The AI just states the time. Try: Say: "Ask her to reply C to confirm."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Gives the opening and closing words
  • Gives the current time
  • Asks for a confirm reply
  • Asks for plain text
  • Sets a length limit

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