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Turn a visitor policy update into a friendly chat message

  • For Legal teams
  • You practice Getting the tone right
  • Time about 5 minutes
  • Level Beginner

About this exercise

Rewrite the policy update as a team-chat message from Legal Ops. Plain text, under 50 words. The first line is exactly: Heads up from Legal Ops: and the last line is exactly: Reply here with questions. In between, say what is changing, the date it starts (use the corrected date), and the one thing staff must do. Friendly and plain; do not mention consequences or discipline.

Common mistakes when you ask AI for this

  • Old date. The AI uses December 1 from the draft. Try: Say: "Use the corrected date from Facilities."
  • Consequences added. The AI repeats the disciplinary action line. Try: Say: "Do not mention consequences or discipline."
  • Wrong opener or closer. The AI writes its own greeting and sign-off. Try: Say: "First and last lines exactly as given."
  • Trusting the AI to count words. AI is bad at counting. Ask for a total word limit and it often lands over it. Try: Cap each part instead, for example: "each line under 15 words."
  • Markdown. The AI bolds words or adds headings. Try: Say: "Plain text, no bold, no headings."

What a strong prompt includes

  • Exact first line
  • Exact last line
  • Corrected date
  • No consequences
  • Word cap

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