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Plan an onboarding email schedule around shipped features

Practice: Keeping the AI to your sources. About 5 minutes.

About this exercise

You're the PM for Stitchly, a scheduling app for hair salons, planning the new-customer onboarding emails. Write exactly 5 numbered lines in the shape Day N - Subject - feature it teaches, using the days in your notes and only features that are live. Subjects all lowercase and under 8 words, and reply with only the plain-text list.

Common mistakes when you ask AI for this

  • Inventing the schedule. The AI picks its own days, like 1, 3, 7. Try: Add: "Use days 0, 2, 5, 9, 14."
  • Teaching beta features. Inventory tracking sounds useful, so the AI includes it. Try: Add: "Only live features. No inventory or payroll."
  • Ignoring order. The AI starts with the flashiest feature, not the booking page. Try: Add: "Booking page first, reminders second."
  • Ignoring the subject style. The AI writes Title Case subjects with emojis. Try: Add: "Subjects lowercase, under 5 words, no emojis or !."
  • Writing full emails. The AI drafts each email with bold headers. Try: Add: "Exactly 5 numbered lines, plain text."

What a strong prompt includes

  • Uses the send days
  • Limits to live features
  • Sets the order
  • Sets the subject style
  • Asks for only the list

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