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Turn shadowing notes into a persona's day timeline

Practice: Keeping the AI to your sources. About 5 minutes.

About this exercise

You're a PM at Routewise, building a "day in the life" for your dispatcher persona from shadowing notes. Write exactly 4 numbered lines in the shape Time - what she does - tool she uses, for the 4 moments marked as key, under 16 words each. Use only tools she actually used (no tools you'd guess), and reply with only the plain-text list.

Common mistakes when you ask AI for this

  • Including every moment. The AI lists coffee and lunch too. Try: Add: "Only the 4 moments marked KEY."
  • Guessing tools. The AI adds Google Maps and Slack because dispatchers often use them. Try: Add: "Only tools she actually used. No guesses."
  • Dropping the tool. The AI describes tasks without what she used. Try: Show it: "7:00am - builds routes - whiteboard and spreadsheet."
  • Getting a persona doc. The AI writes a long persona with bold headings. Try: Add: "Exactly 4 numbered lines, plain text."

What a strong prompt includes

  • Limits to key moments
  • Sets the line shape
  • Rules out guessed tools
  • Says how many
  • Asks for only the list

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