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Fill a weekend on-call handoff with corrected contact numbers

  • For Operations and supply chain
  • You practice Asking for a format you can use
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Write a prompt that fills a weekend handoff with exactly five lines starting "Primary contact:", "Backup:", "Watch list:", "Do not touch:" and "Escalate to:". Use the corrected phone numbers. Escalate to lists the exact conditions for calling the director. Plain text, under 100 words.

Common mistakes when you ask AI for this

  • Using the typo number. The AI uses 555-0183 because it appears first. Try: Say: "Use corrected phone numbers only."
  • Dropping an escalation condition. The AI summarizes 'serious problems' for the director. Try: Say: "Escalate to: Nora Whitfield with her number and all three conditions."
  • Wrong lines. The AI writes a narrative. Try: Quote the five labels in order.
  • Getting markdown back. AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Quotes the five labels
  • Asks for corrected numbers
  • Lists what goes on each line
  • Asks for all three conditions
  • Asks for plain text

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