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Map customer requests to what actually shipped

  • For Managers and team leads
  • You practice Catching mistakes and made-up facts
  • Time about 5 minutes
  • Level Advanced

About this exercise

Map the four customer requests to the release notes. Output a table with the header row exactly "Request | Status | Shipped" and four rows. Status is exactly Yes, No or Partly. Shipped is the release date or "-". Use only the release notes, not the sales claims. Plain text, table only, under 50 words.

Common mistakes when you ask AI for this

  • Believing the sales claim. Sales says dark mode shipped. Try: Say: "Use only the release notes."
  • Calling R3 Yes. Email alerts shipped, but Slack alerts did not. Try: Say: "Partly = some of it shipped."
  • Wrong table. The AI adds a notes column. Try: Give the exact header; table only.
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • Defines statuses
  • Uses only release notes

Practice this now ↑

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