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Summarize survey comments with exact short quotes and counts

  • For Managers and team leads
  • You practice Keeping the AI to your sources
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Write three lines starting "Praise:", "Complaint:" and "Mixed:". Each line gives how many comments are in that group (like "3 of 8") and one exact quote of 10 words or fewer copied from a comment in that group, in quotation marks. A comment with both praise and a complaint is Mixed. Plain text, under 70 words.

Common mistakes when you ask AI for this

  • Paraphrasing quotes. The AI rewrites the comments. Try: Say: "Copy one exact quote in quotation marks."
  • Misgrouping mixed comments. The AI puts comments 3 and 6 under Praise. Try: Say: "A comment with praise and a complaint is Mixed."
  • No counts. The AI writes a narrative. Try: Say: "Give counts like 3 of 8 on each line."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. The AI runs long and cannot count its own words. Try: Cap each part ("each line under 12 words") and add "under N words in total".
  • Leaving a requirement unstated. The AI follows its own defaults unless the prompt spells this out. Try: State it plainly in your prompt: the output has exactly three lines starting 'Praise:', 'Complaint:' and 'Mixed:'.

What a strong prompt includes

  • Names the three labels
  • Mixed rule
  • Exact quotes
  • Counts
  • Asks for plain text
  • Sets a word cap

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