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Summarize five QA scores after a rescore, with the working

  • For Customer support teams
  • You practice Catching mistakes and made-up facts
  • Time about 5 minutes
  • Level Advanced

About this exercise

Summarize the five QA scores for the team lead in exactly three lines starting "Scores:", "Average:" and "Pass rate:". Use the final scores after any rescoring. Show the sum, the division and the pass count. Pass is 7 or higher. Plain text, under 50 words.

Common mistakes when you ask AI for this

  • Using the old score for D. The draft and the table still show 7. Try: Say: "Use the rescored value 6 for ticket D."
  • Wrong pass count. The AI counts D as a pass. Try: Say: "Pass is 7 or higher, so only A and C."
  • No working. The AI gives only the average. Try: Say: "Show the sum, the division and the pass count."
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • Asks for the working
  • Uses the rescore

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