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Convert support hours to three regions with a next-day rollover

  • For Customer support teams
  • You practice Catching mistakes and made-up facts
  • Time about 5 minutes
  • Level Advanced

About this exercise

Convert our support hours for customers. Build a table with the header row exactly "Region | Opens | Closes" and four rows: Eastern, Pacific, London, Sydney. Use the offsets in the notes. If a time falls on the next day for the region, add "(next day)" after it. Plain text, table only, under 45 words.

Common mistakes when you ask AI for this

  • Using the same hours for every region. Marketing's draft says Sydney is 9 to 6. Try: Say: "Convert from UTC using the given offsets."
  • Missing the next-day flag. The AI shows Sydney times without (next day). Try: Say: "Add (next day) when the time falls on the next day."
  • Wrong table. The AI adds columns or notes. Try: Give the exact header and the four regions in order.
  • Getting markdown back. AI adds bold and headings by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
  • Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands well over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

  • Asks for plain text
  • Sets a length limit
  • States the offsets
  • Asks for next-day flags

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