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Report median first-response time, not the average

  • For Revenue operations
  • You practice Catching mistakes and made-up facts
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Report first-response times for the week in exactly 3 plain-text lines starting Median:, Within 24 hours: and Slowest:. Median is the middle value after sorting the times (show the sorted list in parentheses). Within 24 hours gives the count out of 7 and the whole-number percent. Do not use the average. Under 60 words.

Common mistakes when you ask AI for this

  • Reporting the average. The AI gives 17.9 hours. Try: Add: "Do not report the average."
  • Unsorted median. The AI picks the middle of the original order (6 is coincidentally middle but may be wrong). Try: Add: "Sort the times first and show the sorted list."
  • Wrong count. The AI counts 24 hours as exceeded. Try: Add: "Within 24 hours counts values of 24 or less."
  • Extra text. The AI adds analysis. Try: Add: "Exactly 3 lines, plain text, under 60 words."

What a strong prompt includes

  • Lists the labels
  • Defines the median
  • Bans the average
  • Asks for count and percent
  • Limits form

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