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Write one SLA reminder for reps and another for managers

  • For Revenue operations
  • You practice Saying who it's for
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Write the same reminder for two audiences. Use exactly two plain-text lines starting "For reps:" and "For managers:", each under 30 words. Reps get a daily action with a time. Managers get a weekly action with a day and the compliance numbers. No blame, and don't name individual reps.

Common mistakes when you ask AI for this

  • Naming individuals. The AI mentions the reps with the most overdue leads. Try: Add: "Don't name individual reps; no blame."
  • Same message twice. The AI writes the same reminder for both audiences. Try: Add: "Reps: a daily action with a time. Managers: a weekly action with a day and the numbers."
  • Wrong format. The AI writes two full paragraphs with headings. Try: Add: "Exactly two plain-text lines starting For reps: and For managers:, each under 30 words."

What a strong prompt includes

  • Names the two lines
  • Reps daily action
  • Managers weekly action
  • Includes numbers
  • No blame

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