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Answer "we'll build it ourselves" with their own numbers

  • For Sales and customer success
  • You practice Saying who it's for
  • Time about 5 minutes
  • Level Intermediate

About this exercise

The buyer, Oscar Lindqvist, said his team will just build this in-house. Write a spoken talk track of exactly three plain-text lines labeled Acknowledge:, Cost question:, Offer:. In the Cost question, use his own numbers from the call and show the math, phrased as a question. The Offer is a 30-minute build-versus-buy comparison using his numbers. Do not criticize his engineers or claim in-house builds fail. Under 90 words.

Common mistakes when you ask AI for this

  • Using internal opinion. The AI repeats the CTO's 'always abandoned' line as a selling point. Try: Add: "Do not claim in-house builds fail or criticize his engineers."
  • Skipping the buyer's math. The AI argues in general terms about cost. Try: Add: "In the Cost question use his numbers: 2 engineers x $165,000 x 0.5 year."
  • Wrong structure. The AI writes a long monologue with bold headings. Try: Add: "Exactly three plain-text lines labeled Acknowledge:, Cost question:, Offer:."
  • Long script. The AI keeps going with objection handling tips. Try: Add: "Under 90 words, each line under 30 words."

What a strong prompt includes

  • Names the three labels
  • Uses his numbers
  • Phrases a question
  • Bans criticism
  • Sets the offer

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