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Log the objections from a call transcript and who actually raised them

  • For Sales and customer success
  • You practice Catching mistakes and made-up facts
  • Time about 5 minutes
  • Level Intermediate

About this exercise

From the call transcript, list the objections in numbered lines "N. Objection - Raised by (name) - minute". Include only objections the buyers raised, not the rep's hypotheticals or questions. List them in time order. Write exactly 3 lines, plain text, each under 18 words, and then a final line starting "Not an objection:" naming one thing that sounds like one but isn't.

Common mistakes when you ask AI for this

  • Treating rep hypotheticals as objections. The AI lists 'setup takes months'. Try: Add: "Only objections the buyers raised."
  • Wrong speaker. The AI credits Pilar for Quentin's lines. Try: Add: "Name who raised each objection with the minute."
  • Missing the Not an objection line. The AI ends after the list. Try: Add: "Final line: Not an objection: and one example."
  • Format sprawl. The AI writes tables and summaries. Try: Add: "3 numbered lines then the final line, plain text."

What a strong prompt includes

  • Shows the line format
  • Limits to buyers
  • Orders by time
  • Adds the final line
  • Plain numbered lines

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