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Write two event follow-ups: one for hot leads and one for warm leads

  • For Sales and customer success
  • You practice Saying who it's for
  • Time about 5 minutes
  • Level Intermediate

About this exercise

Write two follow-up emails after a trade show, labeled "Hot:" and "Warm:". Each has its own subject line (starting "Subject:") and is plain text under 45 words. Hot (asked for a demo at the booth) offers two specific demo times from the notes; Warm (just scanned a badge) offers one resource and no call. Neither may claim results, mention that you met at a "great" event, or use urgency words.

Common mistakes when you ask AI for this

  • Offering calls to warm leads. The AI asks for a meeting. Try: Add: "Warm: resource only, no call."
  • Banned words and claims. The AI writes 'great event' and savings. Try: Add: "No results claims or banned words."
  • Wrong demo times. The AI invents times. Try: Add: "Use the two real slots."
  • Missing labels or subjects. The AI merges the emails. Try: Add: "Label Hot: and Warm:, each with Subject:."

What a strong prompt includes

  • Uses the two labels
  • Adds subject lines
  • Offers the demo times
  • Uses the placeholder
  • Bans claims and words

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