Introduce yourself to a new contact before an at-risk renewal

About this exercise

Your champion at Hollis Property Group left, and Yvonne Clarke now owns your renewal (due Feb 1). Write her an intro email under 120 words that cites 3 numbers from their usage report and offers a 30-minute walkthrough. Don't mention the old champion's complaints, and don't mention a discount, which nobody has asked for. Start with "Hi Yvonne,". Plain text, with no subject line.

Common mistakes when you ask AI for this

• Bringing up old problems. The AI sees Derek's complaints and apologizes for them, planting doubts in a new reader. Try: Add: "Don't mention Derek's complaints."
• Leading with a discount. Your manager's idea is in the notes, so the AI may offer 10% off unprompted. Try: Add: "No discount; nobody has asked about price."
• Generic value talk. The AI says "we've delivered great results" without the numbers. Try: Add: "Cite 3 numbers from the usage report."
• Wrong greeting. The AI opens with "Dear Ms. Clarke" or a pleasantry. Try: Add: "Start with: Hi Yvonne,"
• Trusting the AI to count words. AI is bad at counting and runs long when you only give a total like 120 words. Try: Cap each part instead, like "each paragraph under 30 words," so the total lands well under 120.

What a strong prompt includes

• Says who the reader is
• Uses the numbers
• Leaves out the past
• Rules out a discount
• Sets a size

Practice this now ↑

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