Write a short call script for a partial shipment with a billing gap

About this exercise

Pallets arrived short and the invoice still bills the full order. Write a prompt for a call script to the vendor rep with exactly four lines starting "Opening:", "Facts:", "Ask:" and "Close:". Stay polite. Do not threaten to withhold payment, and do not promise what we will do about the invoice; just ask. Plain text, under 100 words.

Common mistakes when you ask AI for this

• Threatening payment. The AI adds that payment will wait until it is fixed. Try: Say: "Do not threaten to withhold payment; only ask."
• Vague facts. The AI says 'some pallets are missing'. Try: Say: "Facts: ordered 12, billed 12, received 9 on Mar 12."
• Narrative script. The AI writes a long dialogue. Try: Name the four labels and cap each line.
• Getting markdown back. AI adds bold, headings and bullets by default, which show up as stray symbols where this is pasted. Try: Say "plain text, no bold, no headings, no asterisks".
• Trusting the AI to count words. AI is bad at counting and usually runs long, so a vague "keep it short" lands over the limit. Try: Cap each part instead of the total, for example "each line under 15 words".

What a strong prompt includes

• Names the four lines
• Gives the facts
• Asks about shipping and the invoice
• Rules out threats
• Asks for plain text

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